Good But Not Good Enough
Schmidt: If you went to business school, you were taught — build a great product, organize a salesforce, sell it to the customer, charge a fair price, make the customer happy. Seems like that's what business is about, right?
That strategy is insufficiently scalable in a global market that's all interconnected. It'll produce a reasonable business, but not a huge business. It's just too hard to hire all those salespeople. You have to have a more clever strategy.
That strategy is insufficiently scalable. It'll produce a reasonable business. But not a huge business.
The 5-Year Plan
Schmidt: Many people talk to me about their new ideas. The problem is — they're good, but they're not good enough. The specific question I would say is: do a plan over the next five years. Try to figure out what your growth rate will be. Then try to figure out what a more scalable strategy would be.
Typical example — somebody builds some interesting app they want to charge $10 for. I ask — why couldn't you give the app away for free and upsell the users?
Do a 5-year plan. Try to figure out what a more scalable strategy would be.
What He Predicted 5 Years Ago
Schmidt: Five years ago I said publicly that the future will be apps on smartphones that use Google Maps, GPS, and do something useful. What I should have said was Uber. But I wasn't smart enough to say — people actually want a personal transportation system. That was up for Travis and his co-founder to invent in Paris.
Five years ago I said the future would be smartphone apps with GPS. What I should have said was Uber.
The Next $100 Billion Company
Schmidt: What do I think five years from now? Systems that use fast networks, powerful machine learning — but they're going to use the crowd to learn something.
I'll give you a trivial example. I know nothing about dermatology and I have a million dollars. I'm going to pay dermatologists $1 to categorize skin samples. Put that into my machine learning system. Run it through. Then I'm going to sell the same service to dermatologists — because my system will be more accurate than the individual diagnosis.
That model — crowdsource information in, learn it, sell it — is in my view a highly likely candidate for the next hundred billion dollar corporations. If I were starting a company, I'd start with that premise. How can I get my users to teach me, then sell to them a service that's better than their knowledge? It's a win for everybody.
Crowdsource information in, learn it, sell it back. That's a highly likely candidate for the next $100B company.