Four Months Minimum
Hastings: One part of compassion is a severance package. When you cut someone loose and it's a week or two of pay, it can be really difficult. Our minimum is four months, and goes up from there.
Even if two weeks in we realize there's a mistake — as long as the person hasn't lied to us — they get a four-month severance package.
Four months minimum. Even after two weeks. As long as the person hasn't lied to us.
Three Things It Does
Hastings: It does a couple of things. One — it makes the person feel better because it's a material amount of money. Two — we get a legal release in exchange. Despite separating from maybe a thousand people, we've never had an employee lawsuit.
And third — most subtly — managers are really nice people. They're human beings. They don't like doing mean things. So the severance payment is like a bribe to the manager to do the right thing. It makes it easier.
The severance is a bribe to the manager to do the right thing. It makes it easier.
The Alternative Is Worse
Hastings: Without the severance, what managers do is put an employee on a performance improvement plan. Then the two of them go through this excruciating dance for two or three or four months. Then they break up. But it's clearly documented.
That's just a lot worse. So we essentially buy out. The person takes a month or two off, then gets snapped up somewhere. It doesn't really cost you any more — because you're going to spend those three months managing the person out anyway.
Without severance, they go through an excruciating PIP dance for months. That costs you anyway.