Have Something to Show
Dorsey: First and foremost, I always want to go to anyone I want to work with — with something to show. Before we talked to any investors on the Twitter side, we actually had people using the service at some scale. On the Square side, we had a working prototype. We had seven merchants when we went to raise money.
If people can't see it and feel it, it's very hard to sell. I don't want to just tell people 'this is going to be the biggest thing ever.' I want to be able to show that and have them feel it.
If people can't see it and feel it, it's very hard to sell. I want to show it, not just tell it.
Hiring Someone You Can Never Fire
Dorsey: If we take money from someone, this is kind of like hiring someone that we can never fire. We can never get rid of them. So — do we really want to work with this person? Is this person going to push us in the way we need to be pushed?
In the first week of pitching Square, a lot of people said — okay great, no questions, we'll get back to you in 30 minutes with a term sheet. I said — I don't want a term sheet, especially if you're not asking any questions. If they're on our board and they're not asking tough questions, they're not going to be constructive.
I don't want a term sheet, especially if you're not asking any questions.
Find the Tough Questions
Dorsey: That second week, we got a lot of tough questions. That's what I love — because if I'm getting tough questions in the pitch, I'm going to get tough questions in the boardroom. And not just the boardroom — every week Vinod emails me about 'have you thought about this, are you doing this, I know this person, can I make an introduction.' It's very useful.
You have to set a very high bar. It's not just about money or the firm — it's about the individual you're going to work with. Find the people you really want to work with. You have to treat it as — I'm adding this person to my team.
It's not about money or the firm. It's about the individual. Treat it as adding this person to your team.